ABOUT THE UTILITY BILLING DEPARTMENT

The Utility Billing Department, also known as Light and Water, is located in the City of Hubbard Municipal Building at 220 West Liberty Street.

The office is open Monday through Friday from 8:00 a.m. to 4:00 p.m. Utility bills are processed and mailed to City of Hubbard utility customers at the end of each month. Billings are for the prior month's utility consumption. Consumers are not billed in cycles or quarterly.

Any concerns regarding billing or utility service should be directed to the Utility Billing Office during its stated hours of operation.

HOW METERS ARE READ

The City of Hubbard Utility Billing Office is responsible for reading meters, processing bills, and collecting utility payments for the City's 3,500 utility customers. The City of Hubbard employs two billing clerks and one meter reader.

Utility accounts are organized into twenty-three books that are read once monthly. Electric readings are taken visually and then keyed into an electronic VersaTerm MC-5 keypad. Water readings are taken completely electronically via an ABB metering gun. The meter gun is held against a touch pad on the exterior of the structure while an electronic signal transmits the current water meter reading into the gun. All readings are stored in the keypad until downloaded into the City's utility billing system.

Once readings are downloaded into the billing system, bills are processed and mailed to the customer.

To view a helpful, Interactive Utility Bill, you must have the Shockwave/Flash player.

CONTACT US!

City of Hubbard, Ohio - Utility Billing Office Municipal Building Denise Klucher, Chief Billing Clerk 220 West Liberty Street P.O. Box 307 Hubbard, Ohio 44425-0307 Phone: (330) 534-3054 Fax: (330) 534-6282 E-Mail: d.klucher@cityofhubbard.com